Posts Tagged ‘change’

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Hey guys and girls, a slight rant or waffle if you will.

I start my days waking up and eating breakfast, showering and brushing my teeth, grooming and putting on products to make me smell nice, get dressed and then that is where your day and mine split. You go to work, I sit at home and switch on the computer. I load up the 15 or so sites for job hunting and I think of new and interesting ways to fill in application forms.

This is my second month of doing this now and I can honestly say that I have come very close to being homeless as I have accidentally spent more money on travel that I was meant to, that is if I have any money in the first place for travel. “Ummm the job center pay for travel you dickhead!” – Thank you random person that will no doubt not read my whole post but comment anyway. Yes they will pay for it, unless you cannot provide proof, or they don’t feel like it or they are having a bad day or they don’t remember to put it through the damn system. To put this into context I have the following make up this month;

£30 over draft, £25 phone bill, £323 rent.

Incoming is £134 twice in a month and £158 once.

dolestreet_1713190cSo take away that from that and you get £49. I have also rounded things up to make it easier. Now £49 for a month of food, toiletries, travel, any new items I should require, for instance new shoes for interviews, shirts, ties, you get the idea. In a world where a loaf of bread can be over £1 to buy I find myself on a diet primarily made up of pasta and something tinned, a diet that makes my body feel lack luster and dull. A body need fresh fruit and veg to function at it’s highest and it is RIGHT NOW I need to be on my “A” game. I’m all up for reducing money from not working, think it’s a good idea but they need to balance it a little. The money situation is now hindering me finding work, which in turn will probably mean I have to sponge off the state for longer, so the reduction in out of work income, in my instance, is useless as I will be taking from the state about as much as I would have been before the changes but now just over a longer time.

There are 100 jobs and 1000 people for each one looking down this way at the moment. Not so much Cardiff but Newport and Bridgend are both doing badly and they are either side of Cardiff and the competition is eminence. Cardiff is become saturated as is Bristol. I am having to look further a field to find work, which is fine, however when you consider that the closest city to me is Cardiff and is around a 8-15 mins train ride away and costs around £6 to get to and back from every single time I want to go there, it kinda makes a longer trip to a further away location either impossible or a toss up between food buying and an interview.

Ok. I get that “As of Q1 2013 UK government debt amounted to £1,377 billion, or 88.1% of total GDP” and that is bad. But you can’t make money, or in this instance get people back to work by simply making people poor. It makes it harder.Nillionaire someone having little to no money

Plus they made the changes for money in one go. so instead of gradually doing it over a year or 6 months so people flowed into work, they said HEY, 3 million people you won’t have enough money to live on unless you find work from……..

NOW GO GO GO. What the fuck did they expect?

My final ranty bit has to do with an E-mail I got yesterday from Mc Donalds. It was an email saying that I was unsuccessful in my attempt to work at one of their stores. I have a feeling it is to do with my age as the application form is not particularly taxing, with multi-choice answers for questions being presented, most of which are something along the lines of;

If an employee said something that offended you, would you, A) Beat the shit out of them. B) Put their face in the fry station or C) try and talk to them or your manager and see if something can be sorted out.

I feel that being in my 30’s now and looking for any type of job does have it’s downsides. I have traveled the world with the British Armed Forces, I’ve been back packing across Europe I’ve lived in Paris, I’ve been called all the names under the sun and I have made my mistakes. So as an employer you can expect someone of my age and up to call bullshit out. If something is wrong we will bring it up, bring it up in a polite and proper way, be that going to the manager to tell them of a leak or asking someone not to repeat something again as it is not appropriate for work etc etc. There lies the problem, they don’t want that, managers don’t want more work, they would rather employ an 18 year old who knows nothing of their rights, nothing of what is really right and wrong and will simply walk away if fired for no reason. I and many others of my “age bracket” and above simply could not and would not tolerate that.

6-things-to-consider-when-you-have-to-cut-back120412_0So to sumerise I feel that I am being put into a tared group of people that does not want to work, I want to work and I actively do everything in my power to do so, but in reality I have to pick and choose which interviews I go to some days, or ring them up and try and change the date and time to a day I am already in that city, mostly this results in me no longer being offered the interview as I am already kicking up a fuss about something that should be easy to do, a view that is sensible and reasonable but yet is something that is sometimes out of my reach to accomplish. Why employ someone when they can’t even travel 15 mins down the road on a given day? Will that person even be able to make it to work for the first month of employment? How reliable is this person if he/she cannot even commit to a simple interview without wanting to change the date and/or time.

I fully expect to not have that bottle of wine in the fridge, to eat cheaper food and to commit my days to filling in forms but when the current infrastructure put in place by the government hinders that, I can only see a prolonged usage of benefits. This money could well be spent on other things in our country, if not in employment or growth but in education, the NHS, maybe even employing someone with the balls to tell the US, “You know what? we are not joining you in this war, costs too much for no return”.

Anyway rant over of a very annoyed and increasingly stressed Phil.

 

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1347326484043_2349781Welcome to my little ranty world. Today’s subject is a little education for when you have been let down by a company or feel you are entitled to more, or are simply being an asshole for no reason and think it is ok to take it out on a companies staff…….

Well are you wrong!

Now I have been and still am working in inside a call centre, taking calls for a multi national company that in the UK produces and supplies energy and covers peoples boilers, plumbing and drains, electrical wiring, central heating systems and also emergency service cover as standard.

9781137293251_largeNow it does not matter what industry you work in, you will not get any bloody where by being a complete twat!  You know why you’re so angry all the time? Why you feel so disappointed by company after company and why no one seems to understand your poor little life? I’ll tell you why…. because you piss off every last person you talk to in business, from the poor little waitress that you shout at because there is no spoon for your coffee, to the flight attendant you ridicule because they forgot your pillow.  Your reactions, your attitude is the reason they forgot to give you the service others get, your stinking, shitty attitude is the reason why you won’t get the compensation you are so sure you’re  owed! Your attitude is why the customer service agent does not seem to give a shit about you, your reactions and your actions are the reason why we simply don’t care as much about you as the polite people.  It’s rather simple, so why can you not grasp such a simple concept?

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Oh, and get me the boss, WHY? Is the boss going to bring his master computer over and make your life a better place? Has he/she instructed me to tell you lies until you pass all my well hidden tests and then you’re allowed to the special slots now made available by the bosses computer.  It’s a gold laptop that links directly with god to deliver you with the best service possible, oh, yes the boss can call upon the the Fucking Avengers and bring you the service you require right this minute rather than the tomorrow appointment I have already given you!

BOSSES KNOW LESS ABOUT THE SYSTEMS THAN THE AGENT DOES! Trust me ALL the boss is there to do is bug the agent about ACW (After call work) time, sort out problems with pay, book our holiday and tell us the sales targets went up another 2%. THAT’S IT.

“I know the CEO of [for arguments sake] Sony, see what he/she has to say”

Oh really mister customer, REALLY?!  So your download is not working and you will pick up the phone to the CEO, a person probably over the other side of the world, possibly speaking to world leaders, possibly in a meeting to secure a multi billion pound deal with several countries, and THEY ARE GOING TO STEP OUT TO MAKE SURE YOUR PESKY LITTLE PROBLEM IS SORTED? Good luck with that.  How can you be that thick? How has your life continued to be with a mind so dull?

Don’t even get me started on you morons that state you’re going to the press…. please, be my guest. Oh before you do, that welcome pack with all the T&C in, the one you ASSURED us you had read by agreeing to {insert product here}, yeah, perhaps you want to read it!  You know that there are editors for a reason, right?! You honestly think we are that thick that throwing out a newspapers name or dropping in that you work for the BBC is anyway shape or form going to help you when I have already told you 4 different ways that the next appointment is MONDAY!

“It’s retired Major Jenkins actually”

i_have_a_phd_in_horribleness_-_dr_horrible_vinyl_decal_9ecd4a17Fuck off! Your name is Mr Jenkins, you’re retired now, you hold the rank of ‘Get in line and wait with the rest of the population’.  That also goes for you DR Whatever s out there……… Why the hell would you think I would give a flying that you’re a doctor. Plus you know I have no idea of what you’re actually a doctor of, right? This show of bullshit only reinforces the belief that you’re a complete cock.

Plus if you really want to piss ME off why not just lie, what not tell me THAT YOUR CHILD IS AT RISK only for me to check up the next day and find the engineer got there, found NO CHILD, NO ELDERLY, NO ONE VULNERABLE at all, told you that you were scum (wishful thinking), turned off the water supply/gas supply to make it safe then left you in the shitty position that you deserve while they went off to an actual emergency down the road with a real 2 day old kid without heating, you rotten, scummy, worthless human beings!

The people I speak of above just a few in the vast majority of people that are polite, reasonable and kind, and for that I am hugely grateful. Always remember that the services person, man, woman transsexual, gay, straight, black, white, purple with yellow dots, they are all humans, they are all trying their best.  Now if you are the angry type let it be known that all of us polite folk have a far better life, we are generally treated as we treat others, so please continue to wail, to moan, to frail your arms in the air and shout, so that all can hear, please continue your shitty ways and enjoy your food with spit in, enjoy your pillow that been wiped on a dogs arse, enjoy your second class experiences and enjoy missing out on all the extras the polite, decent and happy people enjoy. By simply rising an issue in a calm, polite manner you will always get a better response.be-nice-300x187

HELLHAVEUBEEN56222A very good question, Phill.

Well the last time you all heard from me I was trying to piece everything back together, trying to get something that resembled a life. Now this is not to say I was desolate, on the streets with no hope of ever becoming anything or anyone again but I was feeling that I was not moving forward, not achieving anything and I certainly didn’t have any structure to my life what so ever.

kidsI wrote last about how I had got a new job and how I was unable to talk that much about it due to the strict rules put into place within Serco. Now I am no longer working there and have moved on to another job, but I must say that looking back on it was a unrewarding job with very little hope of progressing, well unless you were the bosses son/daughter or were bullshit enough to be in the lime light so much that you got noticed and promoted to “One of them”. After careful consideration I decided that I might not want to be a team leader in that company and started looking else where. I now find myself working for Conduit on the British Gas contract, on the phones yet again but at least with this job it is people asking for a service that I can provide and the selling side of things is rather light, ‘Oh, I can see you have X and Y with us Miss LoveCraft but have you considered winged beast protection for your guttering?’. This is something I think I can cope with and the expectations of the sales figures is rather reasonable. I also have at least one person a day that I genuinely help out, and in more than one occasion have possibly saved a life by properly diagnosing carbon monoxide escape and sent the relevant emergency/gas services and given advice to secure the safety of the customer, Superman I am not but I do feel a sense of happiness, pride and good will when I get to that part of my job.

Now I think that is enough of my job, the past and how I used to be, lets now focus on what else has happened.

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Well I believe I mentioned that whilst being taught in Serco that I felt a certain something for one of my trainers, a girl named Shelley, well it is with massively huge smiles while I write this that I can inform you all that we have moved in together in Cardiff Bay. A fantastic flat with a balcony view of the sea/bay area. Shelley is a lady with letters after her name and I am not on about BSC Bronze Swimming Certificate) I am talking a degree in English lit and at the end of this year a Master degree in script witting! How the hell did I end up with a woman so intelligent is still beyond me, I can hardly string a sentence together without confusing not only myself but all those listening in 😛 . Now I will be including Shelley in my further blogs since she is a huge part of my life, as are our two cats Bilbo Baggins and Sheldon Cooper both of whom are now as part of the family as any human could ever possibly be.

Now this entry will not be a very long one. I think that a little too much has gone on since September last year that if I sat here and wrote about it it would not only bore you all to death it would possibly take me most of the week to

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write.  I want to continue to tell you about me, my life, the people in it and also to mix in things on my mind, films I’ve seen, my view on gaming and a bunch of other subjects floating around my head over the next weeks, months and years rather than try to cram it all in now.

As always a massive thank you to everyone that reads this, please feel free to comment, Tweet, FB, Tumble,and/or G+ this around the web, until next week I bid you all well 🙂

So here we are again, another week over and another blog post being written and now read 🙂  Such a strange thing time, it is always the same, always constant however can seem to move at drastically different speeds, for instance the week leading up to me starting my new job seemed longer than the TWO weeks I have just completed by a mile. How the mind plays tricks on you.

So work, training for two weeks, what a roller-coaster of fun fuelled learning and fun, we have been 19 strong and have gel as a team wonderfully. Everyone of us seems to be energised by the next and our banter, well it bounces around all of us until there is not one dry eye in the room, amazingly good, fun, intelligent and genuine people who I am very happy to say I consider my friends 🙂  Games that include 10 push-ups for saying the word M.I.N.E, a triangle of death that gets put over drinks that then have to be downed and a few other games have thrived within our community and I have thoroughly enjoyed every single moment of our training.

Now unfortunately I cannot go into too much detail about my jobs ins and outs as I do deal with hundreds of personal details of people from around the country every single day, hence I cannot say what systems we use, how it works, what security there is etc etc so apart from being vague I can tell you that if you ring up to purchase something from Littlewoods, Isme, Very or K&Co you now have the chance to talk to me 🙂 Also my job title is Personal Shopper, hehehe love it when companies beef up your title to make it sound far more important and high up 🙂

Anyway how am I feeling about this new fork in my life? Well for one thing I know how I feel about people asking themselves questions and then answering them, bloody hate it and can’t believe I just did it! Idiot Phill!  So no, I digress, I feel nervous as one might expect but also so looking forward to the change. I am not sure anyone here will know what it is like to be a prisoner in your own life, to be constantly reminded that you are accomplishing nothing in your life everyday, every time you open the fridge and there is no food, every time you read on FB or Twitter how that dinner out last Thursday that you were not invited to was awesome, how great that film was, while you sit in an empty house literally talking to yourself, laughing at your own jokes and telling yourself off whenever you feel a little down, well that is slowly coming to an end. In six days time I get my first pay check and admittedly I have a lot of debt and backed up bills to cover from it but I will have a cash flow, a chance to socialise a chance to live again amongst the people of this world, a chance to finally start a fresh.

This feeling of liberation is so overwhelming that I find myself taking a step back and pinching myself to make sure I am not having a horribly twisted and cruel dream. To most a pop down to the local restaurant or cinema is nothing, something you do on a whim, not I, for the last 19 months I have been NO WHERE at all and so from that I hope you can glean just a slight glimpse of how important this new job and this new life is to me. I run at this job with open arms, a smile on my face and beside me are these fantastic new friends I have made along my journey.   Thanks go out to everyone that didn’t give up, everyone that is still around me to this day Cheers guys couldn’t do it without ya all 🙂

As a side note thank you to my good friend Franki who helped out with a little money so I can continue to eat this week until payday 🙂 Comes to something when a relationship from the past comes and lends the helping hand to plug the gap the job centre leaves in its wake of  bureaucratic red tape bullshit!

Hey there everyone this is just a quick update for those of you that care what is going on in my tiny life at the moment 🙂

So as the title would suggest I think (fingers, toes, legs and everything else crossed) things are on the up. As previously mentioned in The Job Centre is a joke post I got some help with my CV and I dished it out to some businesses in my local town; week later and I get a call for an interview on the same day. I drop everything and make it to the coffee shop I am to be interviewed in, I’m looking dapper; clean-shaven, smartly dressed, perfect hair and a massive COOOOOOOOOOOOOOOOMEE OOOOOONNNN kinda attitude for success.

The interview lasted all but 20 minutes with the owner going into the kitchen to ask her daughter when a work trial could be organised, lo and behold the woman who now stood before me was once working in a bar that I used to manage, a mere 16-year-old when I last saw her, now a confident chef with a stake in the  successful coffee shop I was applying to work for. She knew my name, I hers and she remembered the time, over 12 years ago that I and the owners of the pub we used to work grabbed up all the lads and lasses one night and took them out on the town, got very drunk, had an awesome time and probably had a good old dance around too.  This memory had stayed with her as she explained to the owner (her mother) what a good time it was, after much laughing about the past I was offered the trail run for the next day, I shook both of their hands, thanked them for their time and started to walk out of the shop; just before I got to the doors I glanced back, red-faced from laughing so much as I saw both women also red-faced giving me a little friendly wave. “This could be what I’ve been looking for” I thought to myself, “This is fantastic!” as I almost skipped up the road home, remembering the night 12 years ago and laughing out loud and to myself, strangers walking past giving me rather confused looks as I failed to contain my feelings of well-being, elation, happiness, ecstasy, excitement, and joy, I was euphoric!

The next day, no sleep, too nervous, too hyped….. “What happens if I burn that, this, set the place on fire!”, Over 3 years of not working for another was not good for rest but I knew what I had to do. Scrub up, look nice and off I went. I arrived and was immediately started on learning the kitchen; within 15 minutes I was prepping, slicing, cooking and learning, I felt so alive, so right in the kitchen again. Slow to start and making sure I made no mistakes I gained more and more confidence and cooked and help cook the entire lunch section with my new boss. Plenty to still learn and realising I would require some knife time again I looked back on the afternoon with great love and respect. I was told that I was hard-working, good with food, didn’t have to be told twice to get things right and I was a quick learner, well at that point and right up until now I have had a massive smile on my face, I had forgotten how good it is to work with food, how great it is to accomplish working in a kitchen and on the basic level I had forgotten how good getting paid for some hard graft is! This might be it, this might be the time I finally get myself out of this rut, forget the Olympics, forget the landing on Mars this will be MY year if I pull this off.

There are two other people to go through and I do hope there is something wrong with both as this job would mean the world to me, lets just hope they burn everything lol.  I will find out about the job this Monday so if my next blog post is just some kind of text shouting with swearwords mixed in that you read and get a sense that I am happy then I got the job.

Also in my personal news – I am now happy to announce that I am paying child maintenance for my son Seth. Why is this such a good thing? you ask well it is another step forward in the ongoing fight to see my son. On October the 3rd my Ex and I with our legal teams will be back in court and on top of doing everything correct and above board, finding a place to live, sorting out debt, (hopefully) having a job I can now add that I pay CSA on time and the correct amount each and every month. The things in my favour now must be close to the top of where I can get them however I will strive to pile it higher until I can physically do no more.

So that was a little snap shot of what is going on with me right now. So I leave you now with the knowledge that I can only see a slit of the screen as I am grinning far too much to use the computer properly (My excuse if there are spelling mistakes lol)

Hello one and all to another instalment of my blog. Today I bring you a little closer to the absurd way the unemployed are treated in this country and how little seems to have been done to solve the problems of this country.

I am unemployed and have been since March 2011. Now I have had to wait over a year and a half to be put on a course to help me find a job! I am willing to work, actively look for work and am now in a situation where I simply must work or I will physically wither and die. I have one major problem however, I don’t pass a police check or a credit check and it seems to be the norm for employers to do these days. I presume that employers have so many job applications that looking through every single CV is simply something they don’t have time, or inclination to do, what better way then to do a quick check on anyone that passes the ‘CV in bin process’ than a quick efficient police check.

So getting back to the problems in the system as I see them, I have had no help to deal with this, no one seems to be able to give me a sensible answer, and in some cases unable to give an answer at all, simply avoiding the situation completely or simply ignoring my pleas for assistance, for help. No courses have been offered to me, no help with a CV from a professional, no advice from anyone in the know yet I spend hours of my life in the job centre in signing on meetings and reviews where nothing is done to help. People sitting behind a desk asking you if you have applied for jobs and telling you to send in a CV don’t help that much!

As a matter of fact I have been doing a little experiment of my own with the job centre to find out how much they actually look into an Individual case. I first started by sending in a word document which contained only the words, “This is not my CV, this is to prove you don’t even look at these at all” .The point was made two weeks later when they asked if I had sent in my CV to which I replied “Yes”, the lady then proceeded to look up my file, look at the document file named {NI Number} Phill’s CV and then thank me for being so prompt in sending it in! Later the same day I sent in my proper CV and asked them to delete my previous one, its true purpose still a mystery to them!

Another case of how much it really does not seem to matter what you do with regards to signing on and job searching is the daily log book that you’re obliged to fill in. The sections are titled, What I did, date, What Happened, What I will do Next, Date. Now on every third “What Will I do Next” section of this book I wrote a section of a story, so for example part one would be, “Went to the park”, three down from that, “Found a tree and build a swing” so on and so forth, this was met with no reaction from the staff, so I though that maybe it was not bold enough or simply lost in the wall of text that the book changes into. I then decided to make the writing silly and childish to see if they were actually reading it, “Blow up”, “Kick a baby”, “Prey to the god of money” and “Burst into flames” were just some of the comments I put down, alas not one was read, not one was commented on and in many cases signatures of the job centre workers can be seen next to such comments proving that they neither read nor care about reading this book, the very book that has been put into place to ensure you’re looking for work! The whole system is pathetic?

Now rather than just moan about this and leave it as that, I would like to suggest things for change, simple things that would not cost the tax payer anymore than is spent now but would at least ensure that more people were helped back to work more than they are now.

1) The first time you go to sign on you have to have a CV, either written on paper or on a USB stick. the CV would be legally required before you could receive money. This would help weed out those who simply go along for the ride.

2) Now as mentioned above you have to have a meeting before you can sign on, this usually lasts upwards of an hour. Now why not use this hour to take said CV’s with a person in the know and go through it with them, sort out the errors, correct spelling, grammar, punctuation, placement and more. I have only just got this help today and my CV needed some serious tweaks, something that could of been sorted out 1.5 years ago!

3) Action plans for people. These action plans would be linked into your Job centre claim, so for instance you would be given two weeks to change your CV as directed by the professional. If you make no attempt to do it you loose money from your benefit. Continue this action plan for things that can be proved easily by a person on benefit and not just made up in a book that is not read

4) Get us lot out to work. While people like me are on Job seekers Allowance have us cleaning up parks of rubbish, going around with lawn mowers, helping in a charity shops, washing windows of council owned property, the list goes on and on, just something! We would not be taking the jobs of others away, we would be filling the gap where more people are needed for these things but councils lack the funds to hire more people. Work for your benefit. Everyone has to do say 2 days a week, again if they make no effort at all they are docked money.

These are just a few ideas going on in my head, simple, easy to apply steps that could potentially save this country millions each year, get people on benefits contributing back into the community, get them out of the house and doing something, it will weed out the looking from the cant be arsed in weeks! If you’re abled bodied and looking for work then you should be on the course. Reports could be written on behaviour and reliability etc from the courses which could then help with job finding as well.

Anyway it is getting a little loud in this pub, I’ve finished my coffee and sadly it is now filling up, sadly it is filling with unemployed people that have seemingly milked the system so much all they have left to do with their day is drink it away!

This is Phill, using his last pound to buy a coffee signing off………..

SO this is a subject that has been plaguing the internet for some time now and I have no idea why we all put up with it, I am of course talking about the amount of abusive and down right disgusting behaviour on the internet.

I know some might say that I don’t have to read the comments, or I don’t have to view a site but that is not the point, I don’t expect that sort of behaviour from what is meant to be the superior species on this planet.  Maybe that’s why we have not encountered any alien life if all they can pick up from space is Youtube flame wars over whether a music video is good or not!

It’s not just the way people speak to each other, it is the down right stupidity of it all, take for example a person says they like a music video by Lady Gaga, a perfectly reasonable response for one who likes such music, now I personally do not like that type of music (More of a metal and rock man) so would I start shouting at the person in the street for saying such a thing? Would I be out-of-order if I started comparing them and their love for Gaga as “gay” or shall I simply reference their intellect to that of a piece of dung because I do not approve of their opinion? Would it not be wrong of me to then continue to pester the poor person until they physically leave the area I am in and then to cap it off I do it so many times they then purposefully never visit that area again? Does that sound like an ordinary situation to you? So why is it deemed acceptable online?

The internet creates a shield of anonymity that protects it user from harm, a shield wrongly used in attack rather than its intended purpose of defence. Now what these people or “Trolls” fail to see is that their constant arguing, their petty actions are quickly becoming a problem world-wide and that problem will come to the attention of the nations governments and in time a bill like SOPA or ACTA,will be put into effect. Now  I know these two policies are for the prevention of copyright and for the protection of intellectual property, however how long do you think it will be until “they”, the governments of the world will link cyber bullying and harassment to an act that will bring about a change like SOPA, but for people’s “protection” instead?  When this epidemic of mindless textual bullying becomes so strong and it starts to hurt the internets money-making ability,  you watch how fast massive companies clamp down and start slapping you lot around, but at the same time leave the door wide open for governments to swoop in and take more of all our privacy.

True the above is rather extreme but you’re not doing yourself any favours, you are not adding a single thing to a conversation and are definitely not adding anything to an opinion. So I beg of you mums and dads, please teach your children to not only behave in real life but also in virtual life as well. As for the adults of you that do such a thing, just realise that you’re actually hurting the very place you find liberating and if you continue this place you hold so dear will be slowly taken away from you until it is as controlled as a police state.

Everyone just realise that others have an opinion that may not be in line with your ideas so have a discussion NOT an argument.